Shipping policy

Shipping Policy for Adorix.shop

Thank you for choosing Adorix for your premium wallets, iCard trackers, and fashion accessories. We are committed to providing you with a seamless shopping experience, and this Shipping Policy outlines how we handle the delivery of your orders. By placing an order with us, you agree to the following terms and conditions:

1. Order Processing Time

  • Orders are generally processed within 24 hours of order confirmation.

  • If your order includes custom engraved or personalized products, please note that additional processing time of 24-48 hours may be required.

2. Delivery Methods and Timelines

  • Inside Dhaka:

    • Standard Delivery via Steadfast Courier: 70 Taka

    • Estimated Delivery Time: 24-48 hours

  • Outside Dhaka:

    • Delivery via Courier: 130 Taka

    • Estimated Delivery Time: 48-72 hours

3. Shipping Addresses

  • Customers are responsible for providing accurate and complete shipping information.

  • Adorix cannot be held liable for orders shipped to incorrect addresses provided by the customer.

4. Shipping Restrictions

  • Certain products, such as custom engraved items, may have special shipping timelines that could affect delivery.

  • Customers are responsible for ensuring compliance with any local shipping regulations in their area.

5. Delivery Confirmation

  • Once your order has been successfully delivered, you will receive a confirmation email or SMS with the details of your order.

  • If applicable, you can track your shipment directly through the courier service provided.

6. Shipping Delays

  • While we make every effort to ensure timely deliveries, unforeseen circumstances such as weather conditions, public holidays, or courier delays may occasionally disrupt our shipping schedules. We appreciate your understanding and patience in such cases.

7. Returns Due to Non-Delivery

  • If your product is returned to us due to non-delivery (e.g., incorrect address or unclaimed package), the customer will be responsible for paying any additional shipping charges for redelivery.

8. Contact Information

If you have any questions or concerns regarding your order or shipping details, feel free to contact us:

  • Email: adorixbd@gmail.com

  • Phone: 01336832422

  • Address: Ground Floor, House 28, Road 9 Nikunjo 2, Khilkhet, Dhaka 1229

Thank you for shopping with Adorix. We are dedicated to delivering your products promptly and ensuring a smooth and pleasant shopping experience for you.